Trinity Safaris is a quality driven Travel Company offering 24 hrs Taxi services, Air ticketing, Group Travel, Conferences, Tours and Travel among other Logistical services. The Company maintains a fleet of modern Vehicles that are driven by well trained, clean and disciplined drivers. The Vehicles are mechanically sound and are serviced regularly.
Our Motto is to make your travel experience exceed your expectations. We ensure customer satisfaction to the best of our ability in line with our vision as the Countrywide/Regional most outstanding and leading travel agency. We promise to keep meeting your needs and fulfilling our commitment to deliver high quality value added travel solutions.
The company’s products and services show that we are an innovative, forward thinking transport and travel company that recognizes the need to move with ever-changing customer needs. At Trinity our philosophy is one that emphasizes customer service excellence, and a realization that effective communication is a key component in our business. The company also realizes that, in a competitive environment, flexibility and professionalism maintains that leading edge.
We seek a chance to offer your organization our efficient and reliable services at very competitive rates.
The difference between ordinary service and extra-ordinary service is that little extra. We attach much value to the way our clients and customer are attended to by all our staff. Our policy is “to please this one person this one time”.
– We endeavor for excellence and our ever-developing concept and volume in transport sector
makes us to strive to provide the best service at the most competitive price.
– We have strict standards for the car and drivers.
-We expect no less than courtesy, honesty and high integrity from the entire Trinity team.
– We offer personalized service to all our clients. Once we know what a particular client wants to be
served, we serve it with that extra smile. We will recognize our regular customers, call them by
name and serve them the best we can.
– Trinity Safaris is committed to excellent Customer Service to this end we conduct in-house
customer service training regularly to all our staff.
Code of Ethics
Trinity Safaris employees are professionals; they are carefully screened and trained in our
Ongoing system-wide training courses; they are well qualified to serve our clients diligently.
Trinity Safaris employees are objective in expressing opinions when consulting with clients
and are careful to avoid misrepresentation and overstatement.
Service and Performance
Trinity Safaris personnel have the experience and background to find the most appropriate
and most economical service to fulfill/exceed a client’s needs, and exercise care and
discretion in the choice of travel facilities offered to the client.
Trinity Safaris employees receive continuing input on trends and developments in the travel
industry and are up-to-date on travel services.
Trinity Safaris employees are trained to conduct business with fairness and integrity; our
advertising is truthful and fairly describes the qualities of travel services and accommodations
offered, free of misleading statements or inferences; every transaction with a client is
To assure client satisfaction Trinity Safaris will promptly investigate every complaint and will
help to secure the adjustment that is appropriate.